No Refund Policy

All sales are final. StudentEdge does not offer refunds under any circumstances.

This applies to:

• Monthly and annual subscriptions (Student and Pro plans).
• One-time credit pack purchases (50, 150, and 400 credit packs).
• Any prorated charges, upgrades, or renewals.

StudentEdge is a low-priced, freemium tool. The Free plan lets you try every core feature — the AI writing helper, the career roadmap generator, streak tracking, PDF exports — before you ever pay a cent.

Because you can fully evaluate the product before purchasing, we don't offer refunds after payment. This lets us keep prices low and reinvest in the product instead of processing chargebacks.

You can cancel your subscription at any time to prevent future charges. Cancellation takes effect at the end of the current billing period, and you retain full access until that date. There is no penalty for cancelling.

To cancel:

• Open the Billing portal from the Pricing page while logged in, or
• Email help@student-edge.com and we'll cancel for you.

Credits are non-refundable, non-transferable, and hold no cash value. Unused credits from monthly subscriptions do not roll over to the next month. Credits from one-time credit packs never expire but cannot be exchanged for cash.

If StudentEdge has a verified extended outage (24+ consecutive hours of service unavailability), we may — at our sole discretion — offer credit compensation. This is a goodwill gesture, not a contractual right, and does not constitute a refund.

Initiating a chargeback with your card issuer for a legitimate StudentEdge charge, without first contacting us at help@student-edge.com to resolve the issue, will result in immediate termination of your account. We reserve the right to dispute chargebacks with supporting evidence.

This policy does not override any mandatory consumer-protection rights you may have under the law of your country of residence. If you are legally entitled to a refund under such laws (e.g. certain EU/UK/AU consumer rights), we will honour that obligation upon receipt of written evidence.

Questions about this policy: help@student-edge.com. We respond within 5 business days.